For support requests, please email:
Email: duriham245@gmail.com
Recommended: include your device model, iPadOS version, and a short description of the issue.
Q1) How do I unlock more puzzles?
Some puzzles are free. You can unlock all 20 puzzles in a category by purchasing the category pack (In-App Purchase). Access to purchase is protected by a parental gate.
Q2) How do I restore purchases?
If you already purchased a category pack, you can restore purchases from the Parent area (behind the parental gate). Restoring requires an internet connection.
Q3) The app is not downloading anything / works offline—Is that normal?
Yes. The app is designed to work offline for child safety and privacy.
Q4) Refunds
Refund requests are handled by Apple. Please use Apple's App Store refund flow.
The app does not collect personal data and does not include third-party ads or analytics.
Privacy Policy contact: duriham245@gmail.com